Guarantee

We know that our furniture stands up to the tests of time. After all, its been handcrafted by cabinetmakers who know that when you employ traditional construction techniques with high quality materials that the finished furniture will give you years of first class reliability. In fact, we are so confident that all our furniture is the most solidly-built available that we back it with a 10-year, no quibble guarantee.

In the unlikely event that, subject to fair wear and tear, any of the cabinetry we craft should fail or not be fit-for-purpose, we will repair or replace the faulty item for a period of 10 years from the date of purchase. This guarantee covers the failure of any doors, cupboards, drawers and shelves we build, including all hinges and drawer runners.

Terms and conditions apply. Please see below for further details.

Charter

Comprehensive 10 point charter that allows you to purchase with confidence:

  1. Your furniture will be constructed by our cabinetmakers in four workshops all located in England, where we’ve been building employing traditional craftsmanship for over 20 years.
  2. We are a truly British company with conventional values and employing only time-honoured construction methods in our own workshops.
  3. Our traditional joinery techniques are rooted into every piece of furniture we construct, guaranteeing our furniture is immensely durable and strong.
  4. Such is our commitment and confidence in the quality of our furniture that we guarantee all our cabinetry with a 10-year no quibble warranty.
  5. Our extensive showrooms reveal the true depth of our many years experience in the antiques industry. You’ll see immaculately repaired antiques alongside reproduction furniture – all having received the loving attention to detail from our skilled joiners.
  6. As with our furniture, our kitchens are truly bespoke. We have no standard size units that we try to make fit your space. Every part of one of our kitchens is made specifically for each client and again the variations are almost limitless.
  7. Unlike most of our competitors, we fully finish your furniture in our workshops. For example, our painted furniture includes distressing (if required) a primer coat, undercoat and two top coats as standard.
  8. Our talented designers will get to know you, your exacting requirements and your expectations. We’ll tailor designs and work to your budget in order to guarantee a uniquely pleasurable experience – something we hope you’ll want to replicate throughout your home.
  9. We’ll personally manage your project every step of the way with written quotations, drawings, paint swatches, confirmation of order, reliable delivery dates and written warranty certificate.
  10. Our furniture is delivered directly from our workshops using our specialist vehicles that are used to also deliver antique furniture. We even lovingly blanket wrap each piece of furniture for extra safety, just as if it's a cherished member of our own family.

“Skill without imagination is craftsmanship. Imagination without skill gives us modern art. We don't do modern because we passionately believe in both skill and imagination to give us traditional values.”

Made in Britain